Apartment Maintenance Work Order Software

Get more done faster with the Zoho Apartment Maintenance Work Order Software

When you clean and maintain apartment complexes, efficiency in your work is key – but it isn’t always expected from maintenance companies.  It’s sadly ironic that doing a maintenance job efficiently will set you apart from many of your competitors.  And, one of the reasons this happens is obvious: apartment maintenance work order software that many companies use is outdated.  Or, worse yet, apartment maintenance companies don’t use that kind of software at all.

Previously, you could only get work information from your HQ to your maintenance crews via paper work order.  And, of course, those work orders have a whole host of limitations.  For example:

• No way to prove the amount of time worked on a job by clocking in or out.  Therefore, no way of knowing if the amount you’re billing–or paying out–is fair.
• No way to approve the work order except by physically handing it to someone.  So, work orders take much longer to approve or otherwise change statuses.
• And, no way to replace the work order if it was damaged or lost in transit!  This can slow things down considerably.

Now that specific apartment maintenance work order software exists, it doesn’t mean those problems no longer exist.  They still do!

You undoubtedly use field service management software for some aspects of your business already.  In that case, why not eliminate a specific subset of problems you have just by using specific apartment maintenance work order software?

The Reason this Maintenance Software Exists

Your staff shouldn’t have such a hard time completing daily work.  And, you shouldn’t suffer so much just for trying to report on that work.  Any work order software you use should work for you – not the other way around.

With all this in mind, we developed FieldTech apartment maintenance work order software to work for you and your team.  We also created a whole family of related apps to connect to it – all built on Zoho Creator.

Features of the FieldTech Apartment Maintenance Work Order Software

Dedicated module for maintenance orders

• Set the instructions for the types of apartment maintenance jobs you do.  Deliver those instructions directly to your team members when it’s time to work on a job.
• Store all maintenance work order records in a dedicated module for easy reference later.  This module connects with Zoho CRM and can integrate with Zoho Desk as well for on-the-spot job requests.

Time tracking for each task on a work order

• Maintenance technicians or whole crews can track all time against any task in your work orders, down to the second.
• You can compile time log records into reports to help identify bottlenecks in your process.
• Geolocation on clock-ins and outs means you can make sure work locations are accurate.

Maintenance order scheduling software

• This software connects with the FieldTech SmartScheduler for a one-two work order management punch.  The scheduler allows for scheduling crews or team members to jobs, or assigning jobs to those entities.  This makes delivering the work orders to the right team members at the right time that much easier.
• The SmartScheduler writes events back to your CRM, making for an accurate view of any customer whose work was scheduled this way.

How the Apartment Maintenance Work Order Management software works

Before any of your team uses the maintenance order software, a job scheduler uses information in your CRM to schedule a job directly from the SmartScheduler.  For example, workflow automation in your system could trigger the creation of a work order when a deal reaches a certain stage, or when a Zoho CRM blueprint stage is selected.

Once the job dispatcher assigns a maintenance team member or crew to the job at hand based on required skills (such as roof cleaning, gutter cleaning, power washing, etc.), the technician will be ready to go.  They will receive a notification about their newly scheduled work, and the client will receive a similar email notification.

Then, on the appointment date, your team member or crew can travel to their destination with the help of appointment reminders from their calendar.  Once the worker arrives at the job, they can access their work order software straight from any internet-enabled mobile device.  This allows them to:

• Clock into a work order
• Read instructions related to the work order
• Read, modify, or complete any tasks related to the work order
• Log time against individual tasks
• Capture photos of the job site
• Capture an e-signature
• Clock out of the work order

Once the work is finished, the FieldTech Work Orders module records all relevant information, so you can easily compile and view reports.  That information can also sync back to the CRM or other Zoho apps.

This apartment maintenance work order software is part of a family of apps

While using mobile work orders is a crucial part of your apartment maintenance business, it’s definitely not the entire story.  You likely have many other steps to perform before the work order is generated.  And, while some of those can be done by standard Zoho apps, not all of them can be!  …At least not very well.

For that reason, we designed an entire suite of apps for you to choose from in your business: the FieldTech family.  Use one or use them all:

1. Maintenance Job Dispatch Software
2. Mobile Quoting Tool (CPQ)
3. Apartment Maintenance Work Order Software
4. Inventory Management
5. Equipment & Asset Tracking
6. Invoice & Expense Tracking
7. Job Costing
8. Sales Commission Calculation

Software this important should be easy to start with.

So, this one is.  Schedule your assessment today.

Whether you’re looking to refresh the software in your already-established apartment maintenance business, or you’re just getting off the ground, we can lend you a hand.  Let’s explore your business together to see just how this would work in proper context. Use the form below to schedule a free preliminary consultation and see a demo.