Building Maintenance Work Order Software

Get more done with Zoho Building Maintenance Work Order Software

When your company maintains corporate or residential buildings, efficiency is key – but it’s not always expected.  It’s a sad irony that doing a maintenance job efficiently will set you miles apart from your competitors.  And, the reason for this is evident: the building maintenance-specific work order software many companies use is either outdated or nonexistent.

In the past, paper work orders were the only way to get data from your home base to the people doing work – and those work orders had a whole host of limitations.  No way to prove the amount of time worked on a job by clocking in or out. No way to approve the work order except by physically handing it to someone. And, no way to replace the work order if it was damaged or lost in transit! And, now that specific building maintenance work order software has entered the conversation, those problems still exist.

You already use field service management software for some aspects of your business.  So, why not eliminate all the problems you have simply by using specific building maintenance work order software?

The Reason this Software Exists

Your staff shouldn’t have such a hard time completing daily work.  Any work order software you use should work for you – not the other way around.

With this thought in mind, we developed FieldTech building maintenance work order software to work for you and your team.  That way, you get the positive feedback you’ve always wanted when thinking about your technicians’ daily jobs.  We also created a whole family of related apps to connect to it – all built on Zoho Creator. This helps give you the peace of mind you’ve always imagined when thinking about the rest of your business.

Features of the FieldTech Building Maintenance Work Order Software

Dedicated module for maintenance orders

• Set instructions for the maintenance jobs you do.  Deliver them directly to your team members when it’s time to work on a job.
• Store all maintenance order records in a dedicated module for easy reference.  This connects with Zoho CRM and can integrate with Zoho Desk as well.

Time tracking on each task on a work order

• Technicians or crews can track all time against any task in your work orders, down to the second.
• You can view time tracking reports to help identify bottlenecks in your process.
• Geolocation allows for monitoring an employee or crew’s location upon clock-in or clock-out.

Maintenance order scheduling software

• This software dovetails with the FieldTech SmartScheduler.  Using the two apps in tandem allows for scheduling crews or team members to jobs, or assigning jobs to those entities.  Easy drag-and-drop functionality makes this a quick operation.
• The SmartScheduler writes events back to your CRM, making for an accurate view of any customer whose work was scheduled this way.

How the Building Maintenance Work Order Management software works

Before any of your team uses the work order software, a job dispatcher will use information inside your CRM to schedule a job directly from the scheduling software (the SmartScheduler).  For example, a deal moved to a specific blueprint step or stage might trigger the creation of a work order, and thus the scheduling of a technician to survey an area.

(The crew or team member working on a maintenance job is assigned based on the skill required for a particular job.  For example, skills like concrete cleaning, gutter cleaning, roof cleaning, etc., are specified in the scheduling app and then cross-referenced with a Required Skills field in your Zoho CRM.)

Once the job dispatcher assigns a maintenance team member or crew to the job at hand, the technician will be ready to go.  They will receive a notification about their newly scheduled work, and the client will receive a similar email notification.

On the appointment date, the team member or crew can travel to their destination with the help of appointment reminders from their calendar.  Once the worker arrives at the job, they can access their work order software straight from their mobile device.  This allows them to:

• Clock into a job
• Read instructions related to their job
• Read, modify, or close any tasks related to the job
• Log time against individual tasks in the work order
• Capture photos of the job site, if necessary
• Capture an e-signature, if necessary
• Clock out of the job

Once the work is done, the FieldTech Work Orders module records all related information, so an administrator can easily compile and view reports.  It can also be synced back to the CRM, used in other Zoho apps, and more.

This building maintenance work order software is part of a suite of apps

While using mobile work orders is a crucial part of your building maintenance business, it’s not the entire story.  You have many other steps to perform before the work order is generated, and some of those can be solved by standard Zoho apps… But, not all of them can be!  At least not very well.

For that reason, we designed an entire suite of apps for you to choose from: the FieldTech family.  Use one or use them all:

1. Maintenance Job Dispatch Software
2. Mobile Quoting Tool (CPQ)
3. Building Dispatch Work Order Software
4. Inventory Management
5. Equipment & Asset Tracking
6. Invoice & Expense Tracking
7. Overall Job Costing
8. Sales Commission Calculation

Software this important should be easy to start on.

So, this one is.  Schedule your assessment today.

Whether you’re looking to refresh the software in your already-established building maintenance business, or you’re just getting off the ground, we can lend you a hand.  Let’s explore your business together to see just how this would work in context. Use the form below to schedule a free preliminary consultation and see a demo.